Atmosphere handles customer requests in an automated way based on your business processes. The platform provides the following features:
- Intuitive workflow editor to configurate your chatbots
- Simulator to test workflows without the need of a messaging account
- Import and export interface for Microsoft Visio
The Visio import interface enables you to create your chat flows in Microsoft Visio and import them into the platform. Atmosphere generates the chats based on the imported Visio file. If you would like to edit an existing chat flow in Microsoft Visio, you can export it from the platform, edit it in Visio and then reimport the changed flow.