Our chatbos communicate with your customers in the way you train them - based on your business processes. Communication with a chatbot via messenger is based on the same rules as your communication with customers via telephone or mail. With the exception that our chatbots can reply to simple requests in a fully automated way, enabling your employees to concentrate on more complex tasks.
Chatbots and automated customer communication - does this work in your industry? Are there any use cases or even better, any best practice processes? Yes, there are. Based on several years of experience and our diverse client base we have developed best practice chatbots for numerous industries and business processes.